Frequently asked questions
Questions people actually ask
Are these real claw machines?
Yes. ClawCrest runs a warehouse of real claw machines with cameras, and you operate one live over the internet.
Can I try it for free?
Yes. Signup comes with free credits, enough for several real plays, and no card is required.
Can I see the win rates?
Yes. Win rates and payout ratios are published for every machine.
What happens when I win?
The prize is picked, packed and shipped to you. Several wins can be consolidated so they ship together.
What are the prizes?
Prizes are genuine licensed merchandise.
How much does a play cost?
Credits cost from 0.60 to 1.20 dollars per play, depending on the pack size.
Is shipping included?
Shipping is included above a small prize threshold, and prize consolidation lets several wins ship together.
What does the subscription include?
For 19 dollars a month, you get daily free plays and priority queueing.
Why should I trust the cost per prize calculator?
It is arithmetic on the published win rate and the prices you enter, worked out in your browser. A win rate describes many plays, so any short run of plays can win more or less often than it suggests.
What does a prize cost in plays at a machine's published win rate?
Put in the price per play, the machine's published win rate, what the prize costs to buy, and your budget. See the plays and cost per prize at that rate, and what your budget buys. Runs in your browser. No account, no card, no call.
Open the free toolIt runs in your browser. ClawCrest never sees your inputs.